Cisco Unified Contact Center Solutions

Part Number	Description
IVR-50HAS-ADD	Add HA to a non-HA IPIVR 5.0 system
IVR-60HAS-ADD	Add HA to a non-HA IPIVR 6.0 system
IVR-70HAS-ADD	Add HA to a non-HA IPIVR 7.0 system
ICME-ARIAGT-LC	ARI Agent License Certificate
ICME-ARIAGT-T1	ARI Agent Licenses - Tier 1
ICME-ARIAGT-T2	ARI Agent Licenses - Tier 2
ICME-ARIAGT-T3	ARI Agent Licenses - Tier 3
ICME-ARIAGT-T4	ARI Agent Licenses - Tier 4
ICME-ARIAGT-M-LC	ARI Agent Migration License Certificate
ICMH-ARIAVAYA	AVAYA ARI
IPCX-CRM-ADD	Bucher+Suter SolutionsPlus CRM for CCX - Additional Seats
CCEH-CAD80-UPG	CAD SW Upgrade To 8.0 for UCSS Customers
CCEH-CAD80-UPG=	CAD SW Upgrade To 8.0 for UCSS Customers
IPCE-ODNS-MSFTCRM	CC ENT On Demand Microsoft CRM Conn. Lic.-SUPPORT NOT INCL
IPCE-ODNS-PSTCRM	CC ENT On Demand PeopleSoft Connector Lic.-SUPPORT NOT INCL
IPCE-ODNS-REMEDCRM	CC ENT On Demand Remedy Connector License-SUPPORT NOT INCL
IPCE-ODNS-SFDCCRM	CC ENT On Demand Sales force Connector Lic.-SUPPORT NOT INCL
IPCE-OD-MSFTCRM	CC Enterprise On Demand Microsoft CRM Connector License
IPCE-OD-PSTCRM	CC Enterprise On Demand PeopleSoft Connector License
IPCE-OD-REMEDCRM	CC Enterprise On Demand Remedy Connector License